The Voyage Team specialises in designing, developing, implementing and managing customer and business-facing digital solutions for the travel industry.
With over a decade’s experience working in partnership with some of Europe’s biggest airport and transport names, the Voyage Team has an unrivalled understanding of the unique needs of this dynamic and fast-changing sector.
We offer a portfolio of ready-to-use digital solutions that enhance transport hubs and maximize the efficiency of supporting services.
These solutions include: websites, mobile apps, lost & found management, onward travel information, queue management, crisis management for social media, kiosk and digital signage, e-commerce for parking with yield management features, waiting lounge entertainment systems, beacon management and much more.
Based across Europe, our team of expert developers can provide robust and tailored services which meet the unique and varied needs of our clients.
Our solutions range from standalone developments and one-off projects, to fully managed applications.
Our specialist application support team can take on existing applications or provide support for the solutions we deliver.
The future of data management lies in the cloud. We have extensive experience helping our clients manage cloud architecture, migration and optimization.
Public cloud and private cloud, on premise and hybrid solutions: our accelerators reduce time to launch and ensure a smooth conversion, whatever the architecture.
Transportation is a time-sensitive business, running on a complex infrastructure which requires reliable, ultra high-performance systems with 24/7/365 live support to keep everything running smoothly.
Our service desk and managed infrastructure are renowned for their trustworthiness.
Our teams take care of your end-to-end service management for you, freeing you up to focus on other priorities.
Fielding high volumes of multilingual journey enquiries via call centres is expensive and can be frustrating for passengers if delays are encountered. Travel hubs are looking to save costs and improve customer care services to deliver a faster, more accessible customer experience.
The Voyage team is helping leading airports navigate the technology landscape and take advantage of the latest advances in Chatbot technology to create the best journey experience.
Customers are hungry for new and innovative ways to interact with brands and travel terminal operators are no different.
Voice-user interfaces like Amazon Alexa, Google Home and Apple HomePod allow you to get crucial information about departure times, delays and traffic alerts to your passengers in a whole new way.
Getting to and from the airport or other travel hub can be a difficult and stressful experience for passengers. The Voyage Team’s Journey Planner puts more control in your passenger’s hands, bringing together all their options to improve the travel experience.
The Journey Planner can enhance revenue opportunities by offering relevant integrations with coach, train, taxi and other travel providers.
Transport hubs can be challenging places to navigate. With The Voyage Team’s Mobile App you can put all the information a passenger needs in the palm of their hand.
We deliver an improved transport hub experience to your passengers with our Mobile App which surfaces all the information they might need at the times they need it.
We are delighted to work with The Voyage Team on all our digital initiatives having experienced how passionate and skilled they are in both the technical and functional aspects of our solutions. The consistent and caring support provided in managing our applications allows us to sleep soundly at night.
Arrigo Santini, Head of Digital
Gatwick Airport has been working with The Voyage Team for a number of years. The team is a valued partner and provides essential technical expertise and support for several digital projects around the airport, including the website, flight information display integration and other technical applications.
Mandie Armstrong, Digital Communications Manager
The Voyage Team have worked with Heathrow since 2005; hosting, developing and supporting critical customer facing solutions.
ADR Aeroporti di Roma began working with The Voyage Team in 2010, choosing us to organise and deliver their websites. We created a custom e-commerce solution that allows ADR to sell parking lots, fast track, online and on-site training courses.
We offer interconnected digital solutions which deliver unique, data-driven insights on traveller behaviours, for the mutual benefit of travellers and transport hubs alike.
To learn more about our solutions and services, check out our industry specific subsidiaries or drop us a line here.