ADR – Aeroporti di Roma

The ADR Group manages the Roma Fiumicino and Roma Ciampino Airports.

Fiumicino is an international airport in Rome and the biggest airport in Italy. It is one of the busiest airports in Europe by passenger traffic with 41.7 million passengers served in 2016.

The airport serves as the main hub for Alitalia, the largest Italian airline and Vueling, a Spanish low-cost carrier owned by International Airlines Group. Based on total passenger numbers, it is the eighth-busiest airport in Europe and was the world’s 47th busiest airport in 2017. It covers an area of 29 square kilometres and is named after polymath Leonardo da Vinci who, in 1480, designed a flying machine with wings and the first proto helicopter.

Rome Ciampino Airport is the second international airport of Rome. It is a joint civilian, commercial and military airport situated 12.0 km outside central Rome, just outside the Greater Ring Road, the circular motorway around the city. The airport serves as a base for Ryanair and general aviation traffic.

The Challenge

ADR Aeroporti di Roma began working with The Voyage Team in 2010, choosing us to organise and deliver their websites. We provided ongoing application support in addition to initial development and deployment.

The Voyage Team initially worked on the restyling of Rome Fiumicino and Rome Ciampino portals. Since then The Voyage Team has provided a range of applications and services to ADR over the course of the relationship, from their primary institutional websites, through to e-commerce and infrastructure management.

The Solution

The suite of the websites adr.it and adrassistance.it , implemented for ADR customers. has been created using Liferay Technology. Liferay is an enterprise portal written in Java code.

In 2013 The Voyage Team created a custom e-commerce solution that allows the customer to sell different categories of products, such as parking lots, fast track, online and on-site training courses, vip lounge and car valet with different payment methods.

In 2016 The Voyage Team created a restful web service that manages data recovery from the Liferay portal and provide them in response to the middleware of the Superapp.

Results

Over the last several years, The Voyage Team has worked closely with ADR’s IT and e-channel departments to improve customer experiences across their platforms by utilizing new technologies, and providing technical consultancy.

For projects like the website restyling, The Voyage Team has introduced a light version of the Agile methodology to delivery and to ensure that ADR could meet its strategic goals.

In 2017, thanks to our services, ADR revenues from extra-UE passengers increased 6.4%. In particular, the number of direct connections with China increased over 13%, making Fiumicino the leading European airport for China to Italy travels. This great result can definitely be attributed to The Voyage Team’s new and improved multilingual portal, which gives our customers support for Chinese, Japanese and Russian.

Case Studies

If you want to talk further about these topics, or understand more about the distinct solutions that we provide to our customers, click below to get in contact and set up a meeting.

Passenger Terminal Expo 2019

Tweet!function(d,s,id) {var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?"http":"https";if (!d.getElementById(id)) {js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document, "script", "twitter-wjs");lang: en_US{lang: "en_US"} WE ARE LOOKING FORWARD TO MEETING YOU! Excel, London 26th to 28th March 2019 Stand 7165 The Voyage Team is pleased and excited to announce attendance at the Passenger Terminal Expo 2019. Please join us on our stand number 7165 where we can introduce you to some of the bespoke products we have developed such as Flight Information Display Systems (FIDS), mobile apps, chatbots, voice assistants skills and our Journey Planning solutions. We would love to hear your questions and understand the challenges you are facing.

The MilanAirports website has been launched

Tweet!function(d,s,id) {var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?"http":"https";if (!d.getElementById(id)) {js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document, "script", "twitter-wjs");lang: en_US{lang: "en_US"}The Voyage Team are very proud and excited to announce the launch of the new Milan Airports website. The contemporary and emotive website has been created as a customer facing solution uniting the existing e-commerce, Parking Booking Engine and mobile app which were previously developed by The Voyage Team and now supported by our bespoke Managed Service wrapper. The solution is powered by Piksel VCMS² – the next-generation Video Content Management System already bringing multimedia and video content to a number of clients globally. To find out what we can do for you and your organisation please drop us a line…

The Voyage Team – 2019 events confirmed

Tweet!function(d,s,id) {var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?"http":"https";if (!d.getElementById(id)) {js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document, "script", "twitter-wjs");lang: en_US{lang: "en_US"}Already we appear to have a very busy and exciting year ahead! We are currently planning for a number of 2019 events where we will be exhibiting and demonstrating some of our rather clever solutions;    The Passenger Terminal Expo 2019  ExCel, London 26th to 28th March 2019    British-Irish Airports Expo  London Olympia 11th to 12th June 2019    The World Aviation Festival at the Business Design Centre Islington, London 4th to 6th September 2019    The Airport IT & Security 2019 Expo  The Hilton…

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