ADR – Aeroporti di Roma
Fiumicino is an international airport in Rome and the biggest airport in Italy. It is one of the busiest airports in Europe by passenger traffic with 41.7 million passengers served in 2016.
The airport serves as the main hub for Alitalia, the largest Italian airline and Vueling, a Spanish low-cost carrier owned by International Airlines Group. Based on total passenger numbers, it is the eighth-busiest airport in Europe and was the world’s 47th busiest airport in 2017. It covers an area of 29 square kilometres and is named after polymath Leonardo da Vinci who, in 1480, designed a flying machine with wings and the first proto helicopter.
Rome Ciampino Airport is the second international airport of Rome. It is a joint civilian, commercial and military airport situated 12.0 km outside central Rome, just outside the Greater Ring Road, the circular motorway around the city. The airport serves as a base for Ryanair and general aviation traffic.
ADR Aeroporti di Roma began working with The Voyage Team in 2010, choosing us to organise and deliver their websites. We provided ongoing application support in addition to initial development and deployment.
The Voyage Team initially worked on the restyling of Rome Fiumicino and Rome Ciampino portals. Since then The Voyage Team has provided a range of applications and services to ADR over the course of the relationship, from their primary institutional websites, through to e-commerce and infrastructure management.
In 2013 The Voyage Team created a custom e-commerce solution that allows the customer to sell different categories of products, such as parking lots, fast track, online and on-site training courses, vip lounge and car valet with different payment methods.
In 2016 The Voyage Team created a restful web service that manages data recovery from the Liferay portal and provide them in response to the middleware of the Superapp.
Over the last several years, The Voyage Team has worked closely with ADR’s IT and e-channel departments to improve customer experiences across their platforms by utilizing new technologies, and providing technical consultancy.
For projects like the website restyling, The Voyage Team has introduced a light version of the Agile methodology to delivery and to ensure that ADR could meet its strategic goals.
In 2017, thanks to our services, ADR revenues from extra-UE passengers increased 6.4%. In particular, the number of direct connections with China increased over 13%, making Fiumicino the leading European airport for China to Italy travels. This great result can definitely be attributed to The Voyage Team’s new and improved multilingual portal, which gives our customers support for Chinese, Japanese and Russian.