We offer a ChatBot Framework that can cover all phases in the customer journey from initial enquiry, through to sale and after care services. In this way, travel hubs can respond rapidly to travellers enquires in a language they understand and through a channel they are comfortable with to create the best possible journey experience.
Piksie thanks to the integration with Google’s DialogFlow, Amazon Lex and Microsoft’s LUIS, can talk over than 15 languages, including English, French, Spanish and Italian.
A flexible, fully customizable, cloud-based application, Piksie can be easily integrated with your WebSite, Mobile app, IVR and all major messenger services including Facebook’s Messenger, Telegram, Slack and Skype.
Its user-friendly web dashboard allows an easy customization of all dialogues between the AI and passengers. It also offers an easy way to customize all the ways of saying that each language has. It’s a reliable companion for any passenger journey.
By opening up new communication channels to passengers the deployment of Chatbot relieves pressures on call centre volumes.